-->![Download Keychain Access For Mac Download Keychain Access For Mac](/uploads/1/2/6/4/126450933/856107149.jpg)
Select Keychain Access Certificate Assistant Request a Certificate From a Certificate Authority from the menu. Enter email address and common name. In the Certificate Assistant window that opens, enter your email address in the User Email Address field. ICloud Keychain is Apple's attempt at password management. It keeps all of your passwords and accounts for you and keeps them consistent across all of your devices. It can also generate passwords for you so that you don't have to keep coming up with strong passwords on your own.
Symptoms
In Microsoft Outlook 2016 for Mac, you are repeatedly prompted for authentication while you're connected to your Office 365 account.
Cause
This issue occurs because of the presence of duplicate tokens in the keychain.
Resolution
To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website:
Workaround
Mac Keychain App
To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. To do this, follow these steps.
![Download Keychain Access For Mac Download Keychain Access For Mac](/uploads/1/2/6/4/126450933/856107149.jpg)
Note
Keychain Access App Mac
These steps affect all Office applications that use modern authentication.
Where Is Mac Keychain Access App
- Quit Outlook and all other Office applications.
- Start Keychain Access by using one of the following methods:
- Select the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.
- In Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results.
- In the search field in Keychain Access, enter Exchange.
- In the search results, select each item to view the Account that's listed at the top, and then press Delete. Repeat this step to delete all items for your Exchange account.
- In the search field, enter adal.
- Select all items whose type is MicrosoftOffice15_2_Data:ADAL:<GUID>, and then press Delete.
- In the search field, enter office.
- Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then press Delete.
- Quit Keychain Access.NoteWhen you start Outlook, you are prompted to authenticate.